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Montreal Reputation Management Experts

Woman Hit With $3,500 Fine and Bad Credit Score… For Writing A Negative Review

Posted by on Nov 19, 2013 in Blog, Negative Online Review | 0 comments

In 2008 Jen Palmer orders a few items from Kleargear.com. The items aren’t delivered within 30 days so Paypal cancels the transaction. Palmer’s husband has tried to get in touch with the company during that time but all in vein, Jen decided to write a review on RipoffReport to rant about KlearGear’s poor customer service. “There is absolutely no way to get in touch with a physical human being,” Jen Palmer wrote in here review. The story should have ended there, right? Well, it didn’t. Full 3 years pass and Jen’s husband receives an e-mail from KlearGear demanding the removal of the negative review or face a fine of $3,500. The Palmers had supposedly violated a non-disparagement clause hidden in the terms of sale: In an effort to ensure fair and honest public feedback, and to prevent the publishing...

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